IntelSynapNet

Privacy Policy

Last Updated: March 15, 2025

Introduction and Scope

At IntelSynapNet, we understand that your privacy matters deeply. This policy explains how we handle your personal information when you interact with our blockchain finance education platform. We're committed to transparency about our data practices and your rights under Taiwan's Personal Data Protection Act and international privacy standards.
This policy applies to all services we provide through intel-synapnet.com, including our educational programs, consultation services, and communications. When you engage with our blockchain finance training or request information about our programs, this policy governs how we collect, use, and protect your data.
Important: By using our services, you acknowledge that you've read and understand this privacy policy. We recommend reviewing it periodically as we update it to reflect changes in our practices and legal requirements.

Information We Collect

Personal Information You Provide

We collect information you voluntarily share when registering for our programs or contacting us. This includes your name, email address, phone number, professional background, and educational interests. When you apply for our blockchain finance courses, we may request additional details about your experience level and learning goals.

Technical Information

Our website automatically collects certain technical data to improve your experience. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to optimize our content and ensure our platform works well across different devices and browsers.
Data Category Examples Purpose
Contact Details Name, email, phone Program communication and support
Educational Background Experience level, learning goals Customizing course recommendations
Technical Data IP address, browser info Website optimization and security

How We Use Your Information

We use your personal information primarily to deliver our educational services and maintain communication about our blockchain finance programs. Your data helps us understand your learning needs and provide relevant course recommendations.
  • Providing information about our blockchain finance education programs
  • Processing applications and enrollment for courses starting in late 2025
  • Sending updates about new course offerings and industry insights
  • Improving our website functionality and user experience
  • Responding to your inquiries and providing customer support
  • Ensuring platform security and preventing unauthorized access
  • Complying with legal requirements under Taiwan data protection laws
Marketing Communications: We may send you information about our programs and industry updates. You can opt out of marketing emails at any time using the unsubscribe link in our messages or by contacting us directly.

Data Sharing and Disclosure

We don't sell your personal information to third parties. We only share your data in specific circumstances that directly support our educational services or when required by law.

Service Providers

We work with carefully selected service providers who help us deliver our programs. These might include email service providers, payment processors, or educational platform providers. All service providers must agree to protect your data according to our standards and applicable privacy laws.

Legal Requirements

We may disclose your information if required by Taiwan law or valid legal process. This includes responding to court orders, regulatory inquiries, or protecting our legal rights. We'll notify you about such disclosures when legally permitted.

Business Transfers

If IntelSynapNet undergoes a business transition like a merger or acquisition, your information may be transferred as part of that transaction. We'll notify you beforehand and ensure the new entity maintains the same privacy protections.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act, you have several important rights regarding your personal information. We're committed to helping you exercise these rights effectively.

Access Your Data

You can request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.

Correct Information

If your personal information is inaccurate or incomplete, you can ask us to update it. We'll make corrections promptly.

Delete Your Data

You can request deletion of your personal information, subject to legal retention requirements and ongoing service needs.

Restrict Processing

You can ask us to limit how we use your information while we address concerns about accuracy or processing.
Exercising Your Rights: To make a privacy request, email us at info@intel-synapnet.com with "Privacy Request" in the subject line. Include your full name and describe the specific action you'd like us to take. We'll respond within 30 days and may need to verify your identity before processing your request.

Data Security Measures

Protecting your personal information is a top priority for us. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

Technical Safeguards

We use industry-standard encryption to protect data in transit and at rest. Our systems include firewalls, intrusion detection, and regular security monitoring. Access to your personal information is restricted to authorized personnel who need it for their work.

Administrative Controls

Our team receives regular privacy and security training. We maintain strict access controls and audit trails for all data handling activities. Background checks are required for staff with access to personal information.

Physical Security

Our offices and data centers maintain physical access controls, surveillance systems, and secure storage for any physical records containing personal information.
While we implement robust security measures, no system is completely secure. We encourage you to protect your own account information and notify us immediately if you suspect unauthorized access to your data.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Our retention periods vary based on the type of information and how you interact with our services.

Inquiry Data

Information from general inquiries is kept for 2 years to help us respond to follow-up questions and improve our services.

Student Records

Educational records for enrolled students are maintained for 7 years after course completion, as required by Taiwan educational regulations.

Marketing Data

Newsletter subscriptions and marketing preferences are kept until you unsubscribe or request deletion.

Technical Logs

Website logs and technical data are automatically deleted after 12 months unless needed for security investigations.
When we delete your information, we remove it from our active systems and ensure it cannot be recovered. Some information may remain in backup systems for a limited time as part of our disaster recovery procedures, but this data is not accessible for normal business operations.

International Data Transfers

While IntelSynapNet operates primarily in Taiwan, some of our service providers may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Transfer Safeguards

We only work with service providers in countries with adequate data protection laws or those who agree to contractual protections that meet Taiwan privacy standards. All international transfers are documented and subject to our privacy compliance review.

Your Rights Regarding Transfers

You can request information about any international transfers of your data and the safeguards we've implemented. If you have concerns about transfers to specific countries, please contact us to discuss your options.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. Most cookies we use are essential for basic website functionality.

Types of Cookies We Use

  • Essential cookies that enable basic website features like navigation and secure access
  • Performance cookies that help us understand which pages are most popular
  • Functionality cookies that remember your preferences and settings

Managing Cookie Preferences

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality. You can also opt out of performance tracking by contacting us directly.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
Minor updates, such as clarifications or contact information changes, may be made without specific notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Version History: This privacy policy was last substantially updated on March 15, 2025. Previous versions are available upon request for your reference.

Privacy Questions and Contact

We're here to help with any questions about your privacy or this policy. Our team is committed to addressing your concerns promptly and thoroughly.
Email: info@intel-synapnet.com
Phone: +88662219359
Address: No. 1397號, Chunri Rd, Taoyuan District, Taoyuan City, Taiwan 330
For privacy-related inquiries, please include "Privacy Inquiry" in your subject line. We typically respond to privacy questions within 48 hours and formal privacy requests within 30 days.